Nancy Leach is President of Facility Planners, Inc. a Nashville, Tennessee based office furniture dealership. Facility Planners is a full service company providing furniture solutions to companies in the markets of: healthcare, finance, manufacturing and legal including city, state and federal government agencies.
Nancy Leach graduated from O’More College of Design in 1984 and earned her MBA from Belmont’s Massey Graduate School in 1992. Nancy had hoped that her MBA would help her break out of the design industry, but had little luck finding another type of position. She was unhappy with her current job, but one experience brought it all to a head.
“I was sent to Honduras to work on a hotel project there and we were met at the airport by men with machine guns who demanded to keep our passports until we returned. They could have killed me and left my body anywhere in that country so I decided that $35,000 a year and no benefits just wasn’t enough to risk my life for.
“One of my clients, just one, was a corporate client who was as disenchanted with my employer as I was. They were planning an acquisition that would give me 2-3 years worth of work which was promised to me if I opened my own business. Best decision I ever made. I borrowed $10,000 from my Dad and started Facility Planners in my living room on my 31st birthday. Happy Birthday to me!”
Nancy’s biggest challenge in the beginning was borrowing money. Most banks wanted everything secured by collateral. Eventually she was able to secure an SBA loan. She repaid the loan ahead of schedule.
Facility Planners is currently facing the ethical dilemmas created by the growth in imports from Asia and the decreased profit margins that have resulted in her industry. She must protect the profitability of Facility Planners, but she is concerned about the number of Americans who are losing their livelihoods when her business distributes Asian products rather than American made goods.
Nancy did not go to business school with the thought of starting her own business. But, as an entrepreneur she has found significant value in her formal education.
“Getting an MBA gave me a level of self confidence and security that I didn’t even know I was missing. There isn’t anyone I meet that I can’t find something to talk to about with because of the well rounded education I received at Belmont’s Massey School. When people think that you really listen to them and understand their needs they trust you. I am able to put my self in most any potential clients shoes and ask the right questions to get their true needs identified. My closing ratio is almost 90%. I can’t directly tie that to my education but I know that’s what has made me successful.”
Nancy’s education did not stop when she finished the MBA program. She is truly a life long learner drawing today on books such as Top Grading, Good to Great and the E-Myth to improve her skills and the success of her business.
Nancy does not see herself running Facility Planners for years to come. She has reflected on what it important to her, and has found that she has other aspirations she wants to pursue in life. Some of her plans may lead her toward the pursuit of even more education.
“I have almost finished creating a structure here that will run without me or anyone like me. I’m 40 years old and if I track against my parents and grandparents life lines I’m going to be here at least another 40. I want to go back to school and do something totally different, something that makes a difference in people’s lives. My husband can run the company as long as he wants to. I’m still playing with the idea of taking the LSAT or going to nursing school. I can see applying my MBA to both fields. There are huge management issues in the healthcare industry and there are so many bad people that need to be taught lessons and held accountable for their actions. I can’t decide which will be more fun.”
Previous
Next